1 reviews | Active since Jan 2014
******
We went to capitec in maitland, Bloemfontein with the hope that they will help us.A lady called Naledi was helping us. As she gave me and my wife the bad news that they can not help us.she had a look on her face of she loves it, she loves that we suffer, instead of her saying with care and simpathy, sorry Sir, but this and that, she was very ****** and unprofessional, even my wife picked it up. I am now going to open a bank account at another bank.Im done with Capitec.I used to get very good service at the Maitland branch, thats why I went to them.Naledi also called me this morning again, she was the same.Very unprofessional and definately not caring towards her customers. Seems like you will find a rotten potato in every bag.
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,
Please accept our apologies for the poor service experience you had!
Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Best regards,
