YG
Yandiswa G

1 reviews | Active since Dec 2017

06 Dec 2017, 16:15

R99 unauthorised debit orders on my account

I am banking with capitec and the has been debit debit orders going off my account which are unauthorised. when I contact Capitec they told me that its Stratcol LTD and Shachah Marketing. I have no idea who these people are and I have never taken a contract with them. when I call Shachah marketing with the number that the bank provided, that number is just ringing. why is the bank giving people access to my money??? I thought my money is safe at the bank. I'm not even sure who to address this with , the Bank or these **********

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Dec 2017, 08:35
Official

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank