NM
Noluthando M
1 reviews | Active since Dec 2021
02 Dec 2021, 13:52
R750 Refund
Since the 29th of November 2021 capitec was meant to reverse my money after I have made a purchase at Spar and it declined however funds were taken out of my account. Till today 02 December 2021 my money has not been reversed. I'M A SICK AND TIRED OF CAPITEC'S *********** IN SORTING THIS MATTER OUT. I Currently have an emergency to attend to but I cannot do a thing. I have a 1 year old son I need to buy formula and nappies for but I can't NXA. This is totally bullsh*t to say the least. 😡😡😡😡😡🤬🤬🤬 Name: Noluthando Msane Number: ***
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Replies (2)
Capitec Bank's replyOfficial
02 Dec 2021, 13:55Good day Noluthando
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Dec 2021, 13:55
Official
Good day Noluthando
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
18 Feb 2022, 20:16Hi Noluthando
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 20:16
Official
Hi Noluthando
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank