MS
Muzi S

1 reviews | Active since Nov 2019

02 Jul 2023, 05:46

R274 transfer fee for one transfer with Capitec Credit Card!!!!!!!!!

The biggest regret of my life is making the decision to swap my credit card from Nedbank to Capitec Bank. I honestly understand why consumers dislike Capitec and this is because of their shady business. I pay my credit card fees and amount owing without fail before 55 days which means I do not get an interest charge but guess what this ****ttttyyyyyy customer does ??? they charge me R274 every month for transfer payment to my credit card account to pay for it. imagine a R274 just for them to debit my main Capitec Savings account to my credit card. What on earth is that ? Like which other facility does this ? I am currently reaching out to Nedbank to pls give me a credit card again so I can pay off this nonsensical company and shut my account. I will also be closing off my Main Account where I get my salary, cancelling funeral insurances etc. Capitec Bank is shady and nowhere can they give me a breakdown of what causes a single transfer charge to be R274. Super disappointed but also I understand why people do not take this bank seriously.

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Jul 2023, 10:37
Official
Good day Muzi  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank