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Ofentse M
1 reviews | Active since Sept 2019
08 Sept 2019, 21:22
R25 debit for every transfer(capitec clients to capitec clients)
Capitec bank is debiting R25 for every eft dat I received frm capitec clients,dis is been happening for years.Today R100 I transfer (pay capitec clients)dialing *120...it took 25,dis it has been happening for years now.I wpuld like to know why capitec is take my 25 for every money I received via eft.
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Replies (2)
Capitec Bank's replyOfficial
09 Sept 2019, 09:46I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply09 Sept 2019, 09:46
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
09 Sept 2019, 13:49Hi Ofentse
As per our conversation the matter has been resolved, thank you for allowing us the opportunity to explain the process.
Kind regards
Capitec Bank's reply09 Sept 2019, 13:49
Official
Hi Ofentse
As per our conversation the matter has been resolved, thank you for allowing us the opportunity to explain the process.
Kind regards