TK
Thapelo K
1 reviews | Active since May 2016
17 Dec 2020, 01:33
R100 airtime not loaded after funds deducted
I bought R100 telkom mobile airtime through the app and it was not loaded to my number. This was at a time when i have an emergency and I'm very disappointed by this service. I am definitely switching banks and informing my friends and family.
My money was deducted but airtime still not loaded. This was from the little i had in my account
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Replies (1)Capitec Bank's replyOfficial
17 Dec 2020, 12:28Good day Thapelo
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Dec 2020, 12:28
Official
Good day Thapelo
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
