TK
Thapelo K

1 reviews | Active since May 2016

17 Dec 2020, 01:33

R100 airtime not loaded after funds deducted

I bought R100 telkom mobile airtime through the app and it was not loaded to my number. This was at a time when i have an emergency and I'm very disappointed by this service. I am definitely switching banks and informing my friends and family.

My money was deducted but airtime still not loaded. This was from the little i had in my account

0
Replies (1)
Capitec Bank
Capitec Bank's reply17 Dec 2020, 12:28
Official
Good day Thapelo

We acknowledge receipt of your query and have assigned your matter to a designated official.

You will receive further contact within the next business day.

Kind regards

Capitec Bank