DJ
Doe J
1 reviews | Active since Jul 2011
29 Oct 2019, 09:26
R 65 for replacing extra card?? That's horrible capitec!
My current card expires soon. I have received messages that I should pick up the new one. I went to the branch and she told me R 65. For replacing an expired card. No other bank charges for that I think. Not for expiry. So I asked her why, and she says our fees are low so we charge. Then why advertise that they're low. Because you're just fleecing me for something that is not my problem.
Also, R 65 for a piece of plastic?
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Capitec Bank's replyOfficial
29 Oct 2019, 11:25I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Oct 2019, 11:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
DJ
Doe J's updateReviewer Update
04 Nov 2019, 11:15I got the feedback. I am surprised and disappointed. Goodbye people.
DJ
Doe J's update04 Nov 2019, 11:15
Reviewer Update
I got the feedback. I am surprised and disappointed. Goodbye people.