MB
Mxolisi B
1 reviews | Active since Jun 2017
22 Jun 2017, 08:34
Quick response
<p>After so many days that passed and after the post I posted on hello Peter the bank quickly called me the following day and resolved my matter regarding the transfer of the money to mu late mother to my account the same day.</p> <p> </p> <p>However I have not received any apology from the Graaff Reinet branch. </p> <p> </p> <p>All in all thank you I have received the funds.</p>
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Replies (2)
Capitec Bank's replyOfficial
22 Jun 2017, 10:52Good day
We acknowledge receipt of your post, however we did not receive any of your information.
Please provide us with your account or identity number so that we may send your compliment to the relevant party.
Kindly send your details to ***
Your reference number: Incident ***4 .
Kind regards
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply22 Jun 2017, 10:52
Official
Good day
We acknowledge receipt of your post, however we did not receive any of your information.
Please provide us with your account or identity number so that we may send your compliment to the relevant party.
Kindly send your details to ***
Your reference number: Incident ***4 .
Kind regards
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
22 Jun 2017, 15:01Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to the branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply22 Jun 2017, 15:01
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to the branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Best regards,