Quick and easy to resolve an incorrect payment

I woke up yesterday to find that a duplicate payment had come off my account for a product that I bought online a couple of weeks ago. I phoned Capitec and started going through the process of explaining the issue. At some point I ran out of airtime so the call cut out. I was frustrated as I thought I'd need to go through the whole process again, but a minute later I received notification that the funds had been put back into my account. So quick and easy compared to other banks, and I have to say, every time I've dealt with Capitec, they've always resolved the issue really painlessly. Thought it was worth giving a shoutout and saying Thanks for a change.