Queuing twice for a service.

Mosima allocated a number to which I was supposed to be help at a consultant also doing cashier work. Service I wanted was to increase my withdrawal limit. After being on a queue and being only second person<br> next to be served I was changed to another. The next queue was heading to the consultants. I informed Whitney that I cannot start another queue from scratch. Whitney replaced Mosima as first line assistant staff (managing the queues), Mosima went to being a consultant. Whitney raised her shoulders and eyebrows, in<br> a so-what attitude when I told her, and after arguing with her I realised am fighting a stupid battle. So I queued. Coincidentally a consultant was called off the consultant booth by Whitney when I was the next to be served.<br> <br> Coincident or teaching me a lesson maybe, I just kept quiet and waited for another consultant. Guess what,<br> it was Mosima. As we were talking it slipped through her that she acknowledged the mistake and she wanted<br> to assist by Whitney insisted I be on the queue. Pathetic service of queuing twice. However, Whitney should be trained on person management to avoid customer clashes. Names are stated as they were on the badges.