HK
Herman K

1 reviews | Active since Dec 2012

23 Dec 2019, 13:06

Query resolved in excellent time

I had a query that has been hanging for a long time. Thanks to their complaints management department the issues has been swiftly resolved. From the business itself this issue should never have occurred, but their response team has been great and I thank them for their swift and excellent feedback.

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Dec 2019, 14:55
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management
Capitec Bank