1 reviews | Active since Dec 2016
Qaphelani should be inducted or fired he is not efficient on client service.
Had a bad service and experience at one of the branches of capitec bank in Carlton center Johannesburg CBD.
Consultant opened my number and closed it as he saw his friend walking in and said my number is closed I have to take another ticket and start the queue only to entertain his friend.
If this is how capitec bank allows his employees to treat customers I'm telling you they will lose clientele due to stupid people like Qaphelani in Carlton centre branch U suck.!
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Manana
As discussed via the telephone, I trust that your issue is now resolved.
Tando Mfengwana
Complaint Management
Capitec Bank
Good day Mr Manana
As discussed via the telephone, I trust that your issue is now resolved.
Tando Mfengwana
Complaint Management
Capitec Bank