RM
Robert M
1 reviews | Active since Feb 2018
07 Dec 2020, 11:14
****pytec
****ty bank.I have a personal loan with Capitec.I've just logged on to my credit bureau profile only to find a notification that I'm in arrears by a month despite Capitec deducting the amount the previous month.You guys are such and ****ing up with my credit profile.
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Capitec Bank's replyOfficial
07 Dec 2020, 11:23I regret learning of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply07 Dec 2020, 11:23
Official
I regret learning of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,