TM
Thandeka. Mazibuko

1 reviews | Active since Dec 2019

30 Jan 2020, 18:45

****py service from Capitec

I got retrenched in Sept 2019 and I submitted the required documents. Getting the loan settled was an exexhausting mission. Now closing a credit card seems impossible. You guys are trying to make sure I am indebted to you by not closing the account and charging me for insurance.

I have been to so many of your branches over 10 times since Oct 2019. I keep following up however Capitec doesn't bother to update me.

I will not be liable to any debt from you! Do your work guys

0
Replies (1)
Capitec Bank
Capitec Bank's reply31 Jan 2020, 10:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank