BM
BOITUMELO M
1 reviews | Active since Nov 2018
16 Dec 2019, 22:14
****py app
I phoned Capitec on *** to reverse the debit order now and I’m told I should call tomorrow, during the day, what is the purpose of their call Centre, I can’t do it on the app as well because it is more than R1000. So I’m forced to call tomorrow and hold for 20min on the phone or go to the branch. This is bull****. Why can’t I do it on line or their app? Stinking Capitec service
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Replies (2)
Capitec Bank's replyOfficial
17 Dec 2019, 09:06I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Best regards,
Capitec Bank's reply17 Dec 2019, 09:06
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Best regards,
Capitec Bank's replyOfficial
17 Dec 2019, 10:06Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply17 Dec 2019, 10:06
Official
Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Best regards,