bB
britney B

1 reviews | Active since Apr 2025

29 Apr 2025, 19:55

Putride service

i had such a terrible experience with ayanda She could not assist nor advise me accordingly.

As a customer service agent i feel that she doesn't have the qualities a customer service agent should she have... She's just the worst ,moreover the issue i had with the bank itself i wouldn't recommend anyone to ever do business with them.cause you are paying for the services.

It took five days for them to actually provide a proper answer. I wonder how long it will take them to resolve the query itself,all i get is turnaround after turnaroundtime

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 Apr 2025, 20:38
Official
Good day Britney Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank