PUTRID SERVICE!!!!!!!
CAPITEC BANK HAS BEEN MY WORST EXPERIENCE DURING LOCKDOWN I AM DISGUISED IN EVER CONSIDERING YOU AS A BAN**** YOU'VE BEEN SO UNHELPFUL AND USELESS DURING THIS SENSITIVE TIME AND IT IS VERY CLEAR THAT YOU DON'T GIVE A DAMN. IF I HAD THE OPTION OF RATING YOU ZERO I WOULD!!! IF ANYONE DECIDES TO CALL ME BACK, IT BETTER BE SOMEONE WHO KNOWS WHATS GOING ON AND IS ACTUALLY ABLE TO LISTEN AND HELP. I WILL NEVER CONSIDER DOING BUSINESS WITH YOU AGAIN.
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Capitec Bank's replyOfficial
24 Apr 2020, 16:46I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply24 Apr 2020, 16:46
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank