JW
Jo W

1 reviews | Active since May 2015

28 Jun 2016, 09:12

Pure Example of Good Customer Service

<p>I've had my ups and downs with many banks and Capitec has made it easy and simple. Although there were some speed bumps at other branches, a consultant at the Capitec Branch in Promenade, Mitchells Plain - Lucien, has made everything so painless. I was very impressed with the level of service i received from him and I would like to applaud him on that. If anything, a promotion to manager will be well deserved.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Jun 2016, 12:17
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Lucien and trust that your future association with Capitec Bank will continue to live up to your expectations.

Bianca Pieterse
Complaints Management: Capitec Bank