MM
Mokgadi M
1 reviews | Active since Sept 2024
21 Oct 2025, 10:37
Purchase through Capitec app
I bought an ott voucher on the 15 October 2025 through capitec app.i didn't get the ott voucher and the transaction went through.I logged querie but no one is helping .Capitec Please assist your 15 years customer.
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Replies (2)
Capitec Bank's replyOfficial
21 Oct 2025, 12:38Good day Mokgadi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply21 Oct 2025, 12:38
Official
Good day Mokgadi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
31 Oct 2025, 07:44Hello Mokgadi Mathabatha
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply31 Oct 2025, 07:44
Official
Hello Mokgadi Mathabatha
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation.
I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
Best regards,