lK
lucille K
1 reviews | Active since Nov 2019
01 Nov 2019, 07:53
Purchase made but no airtime received
Good day
I bought airtime yesterday and 3 deductions were made for this purchase but I did not receive any airtime. I logged on to the app and there is one airtime purchase pending but my account history shows 3 deductions.
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Capitec Bank's replyOfficial
01 Nov 2019, 11:57I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply01 Nov 2019, 11:57
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank