RB
Ripfumelo B
1 reviews | Active since May 2019
06 Jul 2021, 07:17
Purchase exceeds profile limit. Capitec security is *******
My account *** was debited for an online purchase of R 424, although the online transaction limit is set at R 20. How did you allow to debit the account? Doesn't the limit work for capitec? I need you to reverse that purchase because according to my card limits, it shouldn't have processed.
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Replies (2)
Capitec Bank's replyOfficial
06 Jul 2021, 07:21Good day Ripfumelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Jul 2021, 07:21
Official
Good day Ripfumelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
RB
Ripfumelo B's updateReviewer Update
06 Jul 2021, 11:10I have been debited again on the account. This is after reporting to you. What the hell capitec. Am deactivating my account. You finishing my retrenchment
RB
Ripfumelo B's update06 Jul 2021, 11:10
Reviewer Update
I have been debited again on the account. This is after reporting to you. What the hell capitec. Am deactivating my account. You finishing my retrenchment