Punishment after erreas for 7 years

Hi Capitec that I owed and paid 7 years ago has not updated my credit status on credit bearu now I wanted to by a car that they where supposed to finance then all to find out Capitec is not clearing my name kindly assist because my life has shape up now working for the government but that simple prove that my job is secured I don't know that Capitec is punishing you when ever you owe them and pay them with erreas then why must Capitec axist if is not for the people