LM
Lawrence M
1 reviews | Active since Aug 2024
31 Jan 2025, 09:32
Public
Capetic at soshanguve Boxer complex Block BB.
Had horrible Staff and they don't attend Atm incident regarding machine jam, I had bad experience.. I onced done Deposit on the Atm Nd machine went off Nd when I ask they've said i must make a query and wait them to investigate for 48hours. After investigation Capitec didn't refund actual amount I deposited at the Atm. When I ask they say I must report it to complain department, they can't assist further.
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Replies (2)
Capitec Bank's replyOfficial
31 Jan 2025, 11:03Good day Lawrence,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply31 Jan 2025, 11:03
Official
Good day Lawrence,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
LM
Lawrence M's updateReviewer Update
04 Feb 2025, 14:21Good day I appreciate Nwabisaa from capetic head office to resolve my matter and grant my refund fully.
All thanks for HelloPeter App.
All thanks for HelloPeter App.
LM
Lawrence M's update04 Feb 2025, 14:21
Reviewer Update
Good day I appreciate Nwabisaa from capetic head office to resolve my matter and grant my refund fully.
All thanks for HelloPeter App.
All thanks for HelloPeter App.