JV
Jessica V

1 reviews | Active since Apr 2014

12 May 2015, 10:18

Proof of residence not accepted

I went to the branch at Middelburg Mall to open an account. I gave them my proof of residence, a Telkom bill, which they do not want to accept because it looks like an \over the counter"proof of residence"

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 May 2015, 11:45
Official
Hello jess0010,

I acknowledge your posting, and have referred it to Candice Dawson for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank