SA
Samuel A

1 reviews | Active since Aug 2014

18 Feb 2015, 10:20

Proof of residence enquiry

hi<br> I would like to thank Gugulethu for her feedback regarding my proof of residence that was incorrectly rejected by one of the consultant. I must say I am impressed with the manner in which you handled this whole query. I would also like to extend my gratitude to the branch manager that also called me on the 12th February 2015. <br> I accept your apology and I will continue bank with Capitec and will be visiting your branch as soon as I am in Pretoria. Keep up the good work and the best banking experience in South African<br> <br> Kind regards<br> Samuel Aphane

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Feb 2015, 12:35
Official
Hello moreku,

Thank your for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Gugulethu and trust that your future association with Capitec Bank will be long and pleasant.

Bianca Pieterse
Complaint Administrator
Capitec Bank