SA
Samuel A
1 reviews | Active since Aug 2014
18 Feb 2015, 10:20
Proof of residence enquiry
hi<br> I would like to thank Gugulethu for her feedback regarding my proof of residence that was incorrectly rejected by one of the consultant. I must say I am impressed with the manner in which you handled this whole query. I would also like to extend my gratitude to the branch manager that also called me on the 12th February 2015. <br> I accept your apology and I will continue bank with Capitec and will be visiting your branch as soon as I am in Pretoria. Keep up the good work and the best banking experience in South African<br> <br> Kind regards<br> Samuel Aphane
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Replies (1)Capitec Bank's replyOfficial
18 Feb 2015, 12:35Hello moreku,
Thank your for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Gugulethu and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank your for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Gugulethu and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply18 Feb 2015, 12:35
Official
Hello moreku,
Thank your for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Gugulethu and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank your for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Gugulethu and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
