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Sihle H

1 reviews | Active since Jan 2021

13 Oct 2021, 23:16

Proof of payment on card purchases

Your app doesn't have option to send proof of payment for card purchases, I have struggled a lot when funds were not recieved however money was deducted on my account when buying online. I could see deduction on the app but can't send it.

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Oct 2021, 06:52
Official
Good day Sihle

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank