SN
Sandile N
1 reviews | Active since Jan 2010
01 Oct 2015, 14:33
Proof of payment
Hi<br> <br> Please assist I have opened an account for my salary, it was deposited on the 30th of September and it reflects on my account and 01 October still does not reflect called call centre the advise that I should provide proof of payment offered to send through payslip and I got a lecture about what p.o.p is and that I should deal with my admin, as I was explaining how my HR lady is not available, please escalate matter to manager or someone relevant please.<br> <br> Thanks
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Capitec Bank's replyOfficial
01 Oct 2015, 16:09Hello saiza,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply01 Oct 2015, 16:09
Official
Hello saiza,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank