Proof of Address

Received a sms on 22/01/2015 stating by law (FICA) Capitec need to update my information. Please visit branch with ID & Proof of address before 28th February 2015. I took my copy of rental agreement/contract which was not accepted it must be certified or the original. 27th February I took the certified copy to the branch and while there transfer my monthly rent to the landlord/lessor. Once again the certified copy not accepted. I was told to bring the original or and it was imp**** that I must changed for example my Vodacom account's postal address from the PO Box to the residential address. This with all the postal strikes?? It was pointed out to the consultant to check the account of my landlord who is also a Capitec client. Not interested. It was requested that I need to bring the original contract. I've comp**** with that on 6th March. Again not accepted being more than a year old. There is a paragraph stipulating auto renewal of said contract with the unnecessity of informing either party in writing. Never saw so much stupidity. With this contract and landlord banking & ID details it can be verified by checking my rental payment history to the landlord's Capitec bank account