MC
Maryka C

1 reviews | Active since May 2016

23 Nov 2018, 12:18

promisses

OOOOH DIDNT THEY LOVE TO JUST HAND OUT CREDIT IN 2010 UPTO 2012. BUT DONT RETURN FOR ANY HELP. This is what happened to me. I had a small loan with Capitec in Jacaranda centre Pretoria, I didn't have a permanent job so I did not want to go higher. I went in for a reason, the manager told me that I had paid back my loans so well he is willing to give me a loan of nearly R 50 000. I could not afford this loan as my salary was only about R 4400 remember I was also paying off another loan with them, I showed him I letter that my contract will not be extended, he said not to worry they have insurance for this things he typed things into his computer and i received a loan whay over my affordability rate. Later on I went back showed him my final letter of contract ending he said that if I took out a loan for I think it was about R 3500 i pay it off that last month I come back he consolidates it and then put in a claim that I am no longer employed. That month my repayment was about R 8800 I didn't even earn that much or maybe just above that he never kept one of his promises till today I am struggeling to get that loans paid and Capitec jus shrug their shoulders no comment

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Nov 2018, 13:11
Official
Good day 

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Complaint Management
Capitec Bank


Best regards,