LR
Louise R
1 reviews | Active since Apr 2017
21 May 2025, 14:14
Promises - still waiting
yet another complaint. Capitec has contacted me to say I have no accounts with them anymore. I requested a letter to say the account has been closed, but it has been more than 2 weeks and i am still waiting for that letter. and also it has not been updated on my credit report.
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Capitec Bank's replyOfficial
21 May 2025, 14:37Good day Louise R
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 May 2025, 14:37
Official
Good day Louise R
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank