BL
Barney L
1 reviews | Active since Apr 2020
01 Jun 2020, 20:35
Promises not kept!!!
It has been 2 weeks now wating for a call from Anele. I have been calling and people been telling me that Anele will call me but nothing.I spome to Maureen toda and she said she will call me back at 4pm but also never and I am not surprised!
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Capitec Bank's replyOfficial
02 Jun 2020, 09:17Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jun 2020, 09:17
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank