HG
Henk G

1 reviews | Active since Oct 2016

18 Oct 2022, 21:43

Promises not kept

After my review on their treatment of a vulnerable client with his loss of R249000 Capitec quickly promised to deal with it and phone back on the next business day. Until now that promise has also not been kept

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Oct 2022, 21:48
Official
Good day Henk 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank