IR
Iselle R
1 reviews | Active since Oct 2015
31 Mar 2016, 14:45
Promised to be contacted within 3 working days
I complained about Capitec moving debit orders without ppermission on 22 March and was promised a call back from the Capitec Complaint management within 3 working days. It is now 5 working days, and still no reply. Totally hideous customer service.
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Capitec Bank's replyOfficial
01 Apr 2016, 07:11Hello Lielieflooi,
Your matter has been assigned to Zenande Tabata.
I will ensure that he contacts you today.
Kind regards
Roxanne Pridgeon
Complaint Management
Your matter has been assigned to Zenande Tabata.
I will ensure that he contacts you today.
Kind regards
Roxanne Pridgeon
Complaint Management
Capitec Bank's reply01 Apr 2016, 07:11
Official
Hello Lielieflooi,
Your matter has been assigned to Zenande Tabata.
I will ensure that he contacts you today.
Kind regards
Roxanne Pridgeon
Complaint Management
Your matter has been assigned to Zenande Tabata.
I will ensure that he contacts you today.
Kind regards
Roxanne Pridgeon
Complaint Management