RD
Rob D

1 reviews | Active since Oct 2017

05 Oct 2017, 10:01

Problems paying on line

My MasterCard debit card would not work on certain websites. I contacted Capitec. I was really impressed with the way they went the extra mile to sort out the issue, keeping me in the loop the whole time. They even paid me back the extra UK visa fees that I had to pay because of it. I THINK THEY ARE THE BEST BANK IN RSA.... and NO, I dont work for them :)

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Oct 2017, 11:12
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank

Best regards,