dM
danielle M
1 reviews | Active since Apr 2019
26 Apr 2019, 14:43
Problematic mobile and internet banking Services
Good day
I would like to complain about Capitec's internet and mobile banking systems on Month end's. As consumers month end we have to pay our bills but instead we have to struggle to do so most of month end's. As a growing Bank you should spend more time in upgrading your systems it is really unprofessional service in this field honestly speaking.
Trust that you can work on this problem asap.
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Replies (1)Capitec Bank's replyOfficial
29 Apr 2019, 09:17I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply29 Apr 2019, 09:17
Official
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
