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Pusoetsile M

1 reviews | Active since Sept 2023

22 Sept 2023, 12:42

Problem with unknown debit order

Hi need help regarding Capitec I went to a branch an I also called Capitec regarding debit order that they always debit on my account when I call that company they said it's not them who is debiting on my account ,then I went to Capitec to cancel that debit order they it can't cancelled,

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Replies (4)
Capitec Bank
Capitec Bank's reply22 Sept 2023, 15:06
Official
Good day Pusoetsile

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank
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Pusoetsile M's update24 Sept 2023, 02:37
Reviewer Update
Y is Capitec so useless ,how can someone take money on your account without knowing them,it's twice now they took my money on my account but when I go to Capitec they said they can't refund me bcs I give people my information still now people that I don't know they took all my money on my account 😭😭😭😭😭😭😭😭😭😭my fixed account my money is gone all of it ,Capitec bank can you please refund me I got ****med I don't know who withdraw my money and those people who took my money I don't know them.capitec I think is your responsibility to about our account to be safe


M really hurt

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Pusoetsile M's update24 Sept 2023, 02:44
Reviewer Update
Capitec how can my money gone on my account,where is your safety ?where is your responsibility m really hurt I can't even sleep for happened right now on my accounts
Capitec Bank
Capitec Bank's reply24 Sept 2023, 13:02
Official
Good day Pusoetsile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank