1 reviews | Active since Mar 2017

09 Mar 2017, 13:23

problem canceling a policy

<p>Dear Sir</p> <p>I have a problem with sanlam sky insurance,i want to cancel a policy as im a policy payer, but ive open it for my children, so they telling me that they want a copy of my daughters I.D and a bank statment, ive told them that my daughter is not working she doesnt have a bank statement, they dont want to cancel it and im was saving with them i need my money back as im surrendng the policy, can youplease help me.</p> <p>my policy no is ch ********** 4 and my I.d is ********** 552089</p> <p> </p> <p> </p> <p>Kind Regards</p> <p>Leah Mpshe</p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Mar 2017, 13:58
Official

I acknowledge your posting, and have referred it to Jacqueline Radyn for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank