DC
David C

1 reviews | Active since Aug 2011

26 Jan 2021, 16:40

Primstive banking

App**** for a credit card. Was declined as compuscan couldn't find the business I work for. How would compuscan allocate a business if they dont have the CK number. Its now seems to be my problem to sort it out with compuscan. Its Capitecs problem if there systems are primitive. Tried calling the complints line at Capitec. I eventualy spoke to Rachael van Heerden. I asked for the regional manager for Florida. I was given the name Alifa Syman. No contact details available. Contact the branch. How pathetic can you get. If I was having success with the branch. I wouldn't have to contact the complaints department.

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Jan 2021, 16:54
Official
Good day David

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,