CA
Crystal A

1 reviews | Active since Sept 2020

22 Apr 2021, 12:59

PRESCRIBED DEBT OF 2014 BY LAW IT TAKES 3 YEARS TO BE EXPIRED DEBT

I HAD 2 ACCOUNTS WITH CAPITEC OPENED IN 2014. I RECENTLY REACHED OUT TO NIMBLE FOR PRESCRIBED LETTERS AND WAS ADVISED THAT THEIR ASSESSMENT HAS CONCLUDED THAT NEITHER OF THOSE ACCOUNTS HAS FACTUALLY OR LEGALLY PRESCRIBED, THUS THEY CAN NO LONGER DEMAND PAYMENT FOR THE DEBT OWED IN THE CAPITEC ACCOUNT.

WHAT THIS ALSO MEANS IS THAT THE DEBT WAS NEVER LIQUIDATED, AND AS SUCH STATEMENT INDICATING A ZERO BALANCE WOULD NOT BE TRUE AND CORRECT.

NIMBLE ADVISED THAT THEY MADE A BUSINESS DECISION TO TERMINATE ALL COLLECTION EFFORTS AND CLOSE THE ACCOUNTS. WHICH IN MY MIND SHOULD BE REMOVED FROM MY NAME AS IT'S EXPIRED DEBT

THEY FURTHER EXPLAINED THAT THE DEBT OWED ON THE CAPITEC ACCOUNTS ARE STILL THERE, THEY JUST NO LONGER HAVE THE RIGHT TO CLAIM THE PAYMENT.

SO I NEED CAPITEC TO URGENTLY ASSIST ME WITH PRESCRIBED LETTERS FOR BOTH CAPITEC ACCOUNTS UNDER ID *** AS BOTH ACCOUNTS ARE FROM 2014 WHICH BY LAW IS EXPIRED DEBT AFTER 3 YEARS AND IT HAS BEEN 7 YEARS NOW!!!!

I NEED BOTH CAPITEC ACCOUNTS REMOVED FROM MY NAME!!

0
Replies (5)
Capitec Bank
Capitec Bank's reply22 Apr 2021, 13:06
Official
 
Good day Chrystal 

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 

Capitec Bank 

CA
Crystal A's update22 Apr 2021, 13:10
Reviewer Update
I need urgent feedback, I have been struggling with this for almost a month.
These ACCOUNTS would have been off my name by this time already.
CA
Crystal A's update22 Apr 2021, 13:50
Reviewer Update
Hello, When will Capitec CALL me or assist with Prescribed Letters??? Check your records accordingly. I opened these accounts in 2014 and stopped paying in 2016 as I could not afford anymore. It's 2021 now and Nimble told me they have closed all the accounts on their side as they no longer have the right to CLAIM the money.

Why is it still on my name with CAPITEC as it expired in 2019 already????

Remove the expired debt immediately. And call me TODAY.
CA
Crystal A's update23 Apr 2021, 09:36
Reviewer Update
I AM STILL WAITING FOR YOUR CALL WITH REGARDS TO PRESCRIBED LETTERS FOR MY TWO ACCOUNTS, AND DO NOT TELL ME ABOUT NIMBLE AS I RECEIVED A LETTER AND EMAIL FROM THEM STATING THAT THEY HAVE NO RIGHT TO CLAIM PAYMENT ANYMORE, I NEED THE PRESCRIBED LETTERS SO TGE ACCOUNTS CAN BE CLEARED FROM MY PROFILE!!

YOU RESPOND ON HELLO PETER SAYING YOU WOULD CALL ME AND I AM STILL WAITING, I WANT THIS RESOLVED TODAY.
CA
Crystal A's update23 Apr 2021, 15:26
Reviewer Update
I AM STILL WAITING FOR YOUR CALL SINCE YESTERDAY, WHY AM I BEING IGNORED WHEN BY LAW WHEN DEBT EXPIRED IT SHOULD BE PRESCRIBED AND REMOVED FROM MY PROFILE! I NEED ANSWERS AS I WILL CONTINUE WRITING REVIEWS ON HELLO PETER UP UNTIL I GET ASSISTANCE.