ST
Solly T

1 reviews | Active since Jun 2018

04 Jun 2018, 16:34

Prescribed debt

I had an account with you for almost 6 years ago and never heard from you in the past 4years. Now all of a sudden i find my name listed. For a prescribed debt? If you know what is best for your reputation, you will remove my name from all ITC companies before i report you to the Authorities and make every medium of communication aware of your conduct. I am so fed up and disappointed in the way you conduct business. I demand feedback in no less than 72 hours or else!!!

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Replies (2)
Capitec Bank
Capitec Bank's reply05 Jun 2018, 11:05
Official

I acknowledge your posting, and have referred it to Mziwa Mbedu for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply06 Jun 2018, 17:45
Official

Good day

We have been trying to get a hold of you with regards to your complaint. The contact number we have on file says 'it does not exist' when dialed. We have also sent you an email, on the email address that we have.

Please contact us as soon as possible, on ***, or email us on ***.

Reference: Incident ***7


Regards
Capitec Bank Complaint Management