MN
Musawenkosi N
1 reviews | Active since Oct 2021
03 Feb 2026, 20:18
prescribed credit handover tag on my name.
I have been trying to get credit with Capitec Bank and the response I get is that I have an account that was handed over. When I try to resolve the issue, Capitec told me my name will always be tagged as handed over even if the issue is resolved. this account has prescribed according to my recollection as this was an account I opened when I was an intern in 2008. However till to this day I am flagged for that and what makes it more unfair is that I bank with Capitec and would like in future to get credit with the bank.
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Replies (4)
Capitec Bank's replyOfficial
03 Feb 2026, 20:36Hello Musawenkosi, you are through to kgoitsimang,
Please allow me a few minutes to fami****ise myself with your query
Capitec Bank's reply03 Feb 2026, 20:36
Official
Hello Musawenkosi, you are through to kgoitsimang,
Please allow me a few minutes to fami****ise myself with your query
Capitec Bank's replyOfficial
03 Feb 2026, 20:45I’m really sorry you’re going through this, I can see how frustrating it is, especially since you bank with us and the account you’re referring to dates back to your internship period in 2008.
Did you get a letter for a Prescription Confirmation / Paid‑Up letter for the account ?
Capitec Bank's reply03 Feb 2026, 20:45
Official
I’m really sorry you’re going through this, I can see how frustrating it is, especially since you bank with us and the account you’re referring to dates back to your internship period in 2008.
Did you get a letter for a Prescription Confirmation / Paid‑Up letter for the account ?
Capitec Bank's replyOfficial
03 Feb 2026, 20:56We have not heard from you in a while, please reply if you still need help.
Capitec Bank's reply03 Feb 2026, 20:56
Official
We have not heard from you in a while, please reply if you still need help.
Capitec Bank's replyOfficial
03 Feb 2026, 21:04As there’s been no response, I’ll go ahead and close our chat now😔
In future you can and you’re welcome to call us directly through the Capitec app the call is completely free😊
Its been a pleasure assisting you today. Thank you for chatting with Capitec Bank - we're always here when you need us. Have a fantastic day! ❤️
Capitec Bank's reply03 Feb 2026, 21:04
Official
As there’s been no response, I’ll go ahead and close our chat now😔
In future you can and you’re welcome to call us directly through the Capitec app the call is completely free😊
Its been a pleasure assisting you today. Thank you for chatting with Capitec Bank - we're always here when you need us. Have a fantastic day! ❤️