FS
Frans S
1 reviews | Active since Dec 2009
25 Mar 2022, 17:11
Pre-paid electricity discrepancy
When we bought pre-paid electricity in February, through vendor X, we got 551.6 units for R1 000.
On 12 March we bought pre-paid electricity from Capitec for R1 000 and got 383.0 units.
A DIFFERENCE OF 168.6 UNITS.
I WONDER WHY THERE IS SUCH A BIG DIFFERENCE!
Capitec say they cannot help iI must speak to Joburg City Power who does not respond to calls, emails or tweets. I asked Capitec for assistance with no avail.
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
25 Mar 2022, 17:29Good day Frans
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Mar 2022, 17:29
Official
Good day Frans
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
