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Mahlori M

1 reviews | Active since Jun 2022

08 Jun 2022, 12:23

Pre-authorization payment refund

Capitec doesnt want to refund my pre-authorisation payments to chegg, i tried to whatsapp the consultants for help, they spoke a different language in assisting me. One said the money is held, the other said i will be charged 80 per R127 pre - authorization payments, i made two unsuccessful payments

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Jun 2022, 13:36
Official
Good day Mahlori

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank