LN
Leerato N

1 reviews | Active since Apr 2024

03 Apr 2024, 08:51

Powerball winnings not paid for two draws.

Good morning, I played powerball on Friday the 29th of March 2024 and I won small winnings and didn't receive those funds. Then I played on Tuesday 3rd of April 2024 and won a small winning, but I still didn't get those funds!! What is up with Capitec? I have never had issues like this but suddenly? And I have refreshed my app, uninstall/ installed my app, switched off /on my Location. But still nothing?

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Apr 2024, 16:53
Official
Good day Leerato 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank