Positive service outcome from Capitec

#SupportLocal. I had some money going off from my Capitec account late in 2019. I went to the Capitec branch in Sandton City where I asked them to please look into this for me. The consultant took all the details down and issued me a new card, so the company making the withdrawals could not use that card number again. I did not expect anything to really happen regarding the monies already withdrawn from my account, but at least with the new card it would not happen again. On 26 March 2020 I received a phone call. The person said he is from Capitec. They managed to get hold of the company that made the withdrawals, and they agreed to refund the money. This person said it should take approximately 10-14 days for the money to be paid back. It was not even a week later when I received the sms’s that the money was back in my account. THANK YOU CAPITEC. KEEP THIS KIND OF SERVICE UP AND SHOW THE OTHER BANKS HOW TO LOOK AFTER THEIR CUSTOMERS