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ethel B
1 reviews | Active since Sept 2013
04 Jan 2022, 14:37
Poort in door service
Great online service but in bank service is very poor. All the consultant was busy and slow. We waited a hour before being helped. We want to use the call centre but you have to.have airtime and you cant by airtime if you cant get into your app. Please assist
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Replies (2)
Capitec Bank's replyOfficial
04 Jan 2022, 14:44Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply04 Jan 2022, 14:44
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's replyOfficial
25 Feb 2022, 06:52Hi ethel
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 06:52
Official
Hi ethel
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank