Poorly serving the nation

After my previous incident with Capitec with the loss of my withdrawal and the investigation which took more then 14 days!!!...I can not believe they just phoned me back to tell me that the money i lost from their faulty ATM services was withdrawn but not by myself coz I did not receive it, in conclusion I asked for proof of the person who was standing behind me who was too in the ATM line "a picture" just to know who took my money, but they told me over the call they do not install cameras at their ATM's how useless...no wonder ******** can get away with what's happening to citizens in SA!!! I dont understand what's happening to our country or its services rendered what a waist of time in investing in them "Capitec"👎