AP
Akhona P

1 reviews | Active since Feb 2026

06 Feb 2026, 08:11

POOREST Service Ever

Capitec paused my account as from 30 Jan2026 it’s 6 Feb 2026 today. I have submitted all the necessary documents they requested. I do not have any abnormal funds received to my account it’s the usual small amounts from friends and relatives. I am so frustrated the whole week doing back and forth with capitec agents no one seems to be useful. Capitec what do you want from us??????? Because you advised me to open business account for my business transactions and I did. Now I sincerely use my personal account for my personal transactions but you are still doing this to me? I just want my account to be opened take my money elsewhere and close this bank account. This is the 3rd time you are doing this and you don’t even have an idea how inconsiderate this is

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Feb 2026, 09:23
Official
Good day Akhona Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank