Poorest service by Capitec Bank

My wife whom I’m legally married to had an investment with Metropolitan and the investment recently reached its maturing date. She then received a lump sum from Momentum to her CAPITEC account, she then transferred a lump sum to my account as her legal husband so that I could sort out certain things in our home.

My wife made a transfer to my CAPITEC account on the 29th of June and at midday yesterday my account was frozen because I have received a lump sum that Capitec believes I received *****ulently.

Now my question is at what stage did they not understand the money I received because according to my stupid thinking they would have traced it and saw that it came from my spouse and further track it and see that my spouse had received it as an investment payout from Metropolitan.

Now my account is frozen and I can’t pay for important things that have deadlines of which if I miss I would have lost out on important deals.

I’ve been with Capitec bank since 2011 when I started working and they’ve done me dirty on numerous occasions but I persevered but this is a final straw, once they re-open my account I’m moving all my fund’s including my salary to other serious financial institutions.

I’m giving you Capitec until midnight to open my account failing which I’m done with you.