SN
Siphamandla N
1 reviews | Active since Apr 2018
18 Apr 2020, 18:33
Poor Support
An unauthorized Debit Order (SS Legal ) has been taking funds from my bank account since December and I phoned the bank's call center in January 2020. They couldn't stop the debit order, it can't be stopped via the Banking App, I went to Kenako Branch, they took a copy of my ID and promised to send it to the head office. Now It's April and R175. 00 is disappearing from my account monthly.
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Capitec Bank's replyOfficial
20 Apr 2020, 10:10I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply20 Apr 2020, 10:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank